Test mode — orders are for testing only. No payments or messages are processed.

Prescription Requirements

Draft template — must be reviewed by a qualified legal advisor before going live.

A valid prescription must:

  • Be issued by a registered medical practitioner, showing their name, registration number and signature
  • Show the patient's name and date
  • Clearly list medicine names, strength, dosage and duration
  • Be legible and not expired

Review

Every prescription is checked by an authorised pharmacist. Nothing is approved automatically. We may contact you for a clearer copy or the original prescription at collection/delivery.

Substitutions

We will not substitute any prescription medicine without the pharmacist's professional judgement and your consent.